Dabra by SAP Privacy Statement

Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business and the move toward a true Internet economy. We have created this privacy statement to demonstrate our firm commitment to the individual's right to privacy. This Privacy Statement outlines our personal information handling practices for this website. Data controller in case of Dabra by SAP is SAP America Inc., 3999 West Chester Pike, Newtown Square, PA 19073, United States (�SAP�), with its data protection officer Mathias Cellarius (privacy@sap.com).

This Privacy Statement covers this chatbot and other sites that reference this Privacy Statement. Some SAP entities, programs and/or sites may have their own, possibly different, privacy statements. We encourage you to read the privacy statements of each of the SAP websites or program information you visit or review.

Global Privacy Fundamentals

Our privacy practices reflect current global principles and standards on handling personal information. These principles include notice of data use, choice of data use, data access, data integrity, security, onward transfer, and enforcement/oversight. We abide by the privacy laws in the countries where we do business.

 

Personal Data Collected, Use and Purpose of Collected Personal Data

The information SAP collects to understand your needs and interests helps SAP deliver a consistent and personalized experience. We will use such information only as described in this Privacy Statement and/or in the way we specify at the time of collection. We will not subsequently change the way your personal data is used without your consent, as required by applicable law. We will exclusively use your Personal Data for the following purposes:

       Processing for the fulfillment of the contract. SAP requires your First and Last Name, Email Address and Slack ID, workspace ID and enterprise grid ID and name and IP Address (�Personal Data�) to fulfill its obligation to deliver the Dabra by SAP service to you, to provide the ability to create personal profile areas and view protected content and to provide customer feedback and support, including communication via email.

       Processing to create a better experience, improve our product, etc.:

o   Tailor information about our products and services to your individual interests and preferences. For example, during a visit to our site, it allows us to provide you with specific information on products and services that may be of interest; Our service may address you in different ways.

o   In the case of IP addresses and Slack information (slack ID, workspace ID, enterprise grid id and name), help diagnose problems, to administer our website, and to gather demographic information. We may also use IP addresses or other information, such as your Dabra by SAP user information you have shared on this service or at any earlier occasion or a campaign code, to determine which pages on our sites are being visited and parts of Dabra by SAP service are being used and topics that may be of interest so we can provide you with information about relevant products and services. Generally, SAP will aggregate such data only in an anonymous way and will not tie it to a particular individual unless he or she has given consent. When you visit our site, we recognize only your domain name. SAP will only gather information related to your visit to this website or other SAP Group sites. We do not track or collect personal information from your visits to companies or entities outside the SAP Group of companies.

o   Transfer your Personal Data within SAP�s group of undertakings to the extent necessary for internal administrative purposes;

o   Prevent or prosecute criminal activities such as fraud, if required.

o   Invite you to participate in additional questionnaires and surveys. These questionnaires and surveys will be generally designed in a way that they can be answered without any Personal Data. If you nonetheless enter Personal Data in a questionnaire or survey, SAP may use such Personal Data to improve its products and services.

o   Create anonymized data sets, which will then be used to improve SAP�s and its affiliates� products and services.

o   In addition to the information you provide, SAP may also collect information during your visit to an SAP website through automated tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an SAP website.

o   SAP may collect information during your use of Dabra by SAP service through automated tools such as chatbot analytics tools. These tools collect standard metrics for chatbots such as conversation flows where chatbot is involved or invited as well as time related date of the conversation

       Processing based on your consent. In the following cases SAP will only use your Personal Data as further detailed below after you have granted your prior consent into the relevant processing operations.

o   News about SAP�s Products and Services. Subject to a respective provision and your consent, SAP may use your name, email and postal address, telephone number, job title and basic information about your employer (name, address, and industry) as well as an interaction profile based on prior interactions with SAP (prior purchases, participation in webinars, seminars, or events or the use of (web) services- further details on this topic can be found in the displayed on the relevant SAP website) in order to keep you up to date on the latest product announcements, software updates, software upgrades, special offers, and other information about SAP�s software and services (including marketing-related newsletters) as well as events of SAP and in order to display relevant content on SAP�s websites. In connection with these marketing-related activities, SAP may provide a hashed user ID to third party operated social networks or other web offerings (such as Twitter, LinkedIn, Facebook, Instagram or Google) where this information is then matched against the social networks� data or the web offerings� own data bases in order to display to you more relevant information.

o   Creating personality-based user profiles. Dabra by SAP offers you the option to answer personality/behavior-based as well as task-related questions which are used to make personalized recommendations. Dabra user profiles provide the option to display personal information about you to other eligible Dabra users, including but not limited to your name, photo, social media accounts, postal or email address, or both, telephone number, personal interests, information about your personality, skills, and basic information about your company. The information will be only shared to other Dabra users upon your approval within the Dabra chatbot.

For processing based on consent, you may at any time withdraw a consent granted hereunder. If you withdraw your consent, SAP will not process Personal Data subject to this consent any longer unless legally required to do so. In case SAP is required to retain your Personal Data for legal reasons your Personal Data will be restricted from further processing and only retained for the term required by law. However, any withdrawal has no effect on past processing of personal data by SAP up to the point in time of your withdrawal. Furthermore, if your use of an SAP offering requires your prior consent, SAP will not be (any longer) able to provide the relevant service (or services, if you revoke the consent for SAP to use your profile under the SAP Cloud Platform Identity Authentication Service for multiple SAP offerings), offer or event to you after your revocation. Please direct any such request for withdrawal to privacy@dabra.ai.

Any provision of Personal Data is entirely voluntarily for you. However, without this information it will unfortunately not be possible for SAP to deliver the Dabra by SAP services to you.

Dabra by SAP is not directed to users of an age of below 16 years. If you are younger than 16, you may not register with and use Dabra by SAP.

Duration of Storage.

SAP will only store your Personal Data for the following periods as applicable:

       for Personal Data required to deliver the Dabra by SAP Service, for as long as it is required to allow you to participate in Dabra by SAP;

       where SAP�s use of your Personal Data is based on SAP�s legitimate business interest as further stated herein, either until your participation has ended or until you object against such use by SAP; and

       where the processing of your Personal Data is based on your consent either until your participation has ended or until you revoke your consent granted hereunder;

       plus, in each case and where applicable, any additional periods under applicable laws during which SAP has to retain your Personal Data.

Please direct any such objections to privacy@dabra.ai. Kindly note that in this case the use of certain services or offerings may either be limited or not possible any longer. In case there is a contradicting statutory obligation for SAP to retain your Personal Data, SAP will block it against further processing and then delete the relevant Personal Data when the requirement to retain it has ceased.

Sharing Your Personal Data

SAP will not send your personal data outside the SAP Group except to the recipients listed below, unless we are otherwise required to do so by applicable laws.

The following categories of recipients may receive personal data:

In addition, Dabra by SAP service shares information about your preferences with other people using the service � subject to your consent when using Dabra by SAP.

Links to Other Sites

This site may contain links to other sites. SAP is not responsible for the privacy practices or the content of other websites outside the SAP Group of companies.

Please note that Dabra is using Google Gmail and Calendar API�s to process mails and calendar invitations . By forwarding e-mails and meeting invites to Dabra (dabra@dabra.ai), Google may use any information you submit in accordance with Google�s privacy policies, available at : https://policies.google.com/privacy.

Country-Specific Disclosures

United States.

California Do Not Track Disclosure

We use cookies to deliver personalized content, to save you having to re-enter your password repeatedly, to keep track of your shopping cart, and to tailor our information offerings to how you and others use the site. Cookies are identifiers that can be sent from a site via your browser to be placed on your computer's hard drive. Thereafter when you visit a site, a message is sent back to the web server by the browser accessing the site. Your browser may allow you to set a �Do not track� preference, which tells sites you visit that you do not want these messages to be submitted. Our site does not honor �Do not track� requests, but you may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of our site. This site does not allow third parties to gather information about you over time and across sites.

Children's Privacy

We do not intend for our websites or online services to be used by anyone under the age of 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us as described in this Privacy Statement.

 

Updated: 13 Aug 2018